Our support team can help with questions about your account, payment methods, withdrawals and active promotions. If you run into a technical issue while using the casino or sportsbook, get in touch and describe what happened so the team can look into it. General feedback is welcome too, whether it concerns a game, a feature or your experience on the site. Choose the contact option that suits you below, and include relevant account details to help us respond.
| Department | Contact |
|---|---|
| Customer support - account and technical enquiries | [email protected] |
| General enquiries and feedback | [email protected] |
| Affiliate enquiries and partnership requests | [email protected] |
| Telephone support for account enquiries | +44 20 7946 0384 |
| Customer support working hours | 24/7 |
| General and affiliate enquiry hours | Monday to Friday, 09:00 to 18:00 |
Email Support
Email is the preferred way to contact Zoccer support for detailed requests, account issues, or matters that need an explanation or supporting documents. Use a clear subject line and include your registered account email and up-to-date contact details so the team can respond without delays. Do not send your password or full payment details by email.
Contact Form
Response Time
Our support team is available 24/7 and aims to respond quickly. Most inquiries are answered within one business day. Simple requests (account queries, deposits, withdrawals) are often resolved within hours; more complex issues such as fraud checks, compliance reviews or extended verifications may take longer depending on their nature and required documentation. We’ll keep you updated throughout the process.
Feedback
Have a suggestion or an idea for making the website better? We’d love to hear from you. Share your feedback about the games, features, or how the site works. Every message is reviewed carefully, and your comments help us improve the service and make the experience clearer and more useful for players.