Terms and Conditions
These Terms and Conditions explain the rules for using Zoccer Casino, including our website and related services. They form the agreement between Zoccer Casino and each person who accesses or uses the platform. By creating an account or continuing to use our services, you agree to follow these terms and any applicable rules displayed on the platform.
Account responsibilities
You are responsible for keeping your account details accurate and up to date, protecting your login information, and ensuring that nobody else uses your account. Please tell us promptly if you suspect unauthorised access or notice activity you do not recognise.
Each account must be used by the person who registered it. You must not create or use multiple accounts to access services or promotions. We may ask you to verify your identity, address, payment method or other account information. Verification checks may be required before certain services are available or before a withdrawal is processed.
You are responsible for reviewing your account activity, including transactions and any limits you have set. Contact our support team if you believe an account detail or transaction is incorrect.
Eligibility requirements
You must be at least 18 years old and legally permitted to use the services where you are located. We may request documents to confirm your age, identity and address. You must provide genuine, current information and respond to reasonable verification requests.
Access may be unavailable where local rules do not permit the services. You are responsible for checking that your use of the platform is lawful. We may restrict access if eligibility cannot be confirmed.
Acceptable use
Use Zoccer Casino only for personal, lawful purposes. You must not interfere with the platform, attempt to access another person’s account, submit misleading information, or use the services in connection with fraud, payment abuse or other unlawful activity.
We may review account activity where needed to protect users, the platform or payment services. If we identify a breach of these terms, we may limit or suspend an account, cancel access to a feature or take other reasonable action. Where appropriate, we will explain the action taken and any steps needed to resolve the issue.
Bonuses and promotions
Promotions are subject to the terms shown when they are offered. These may include eligibility rules, qualifying payments, wagering requirements, expiry dates, game restrictions or limits on promotional winnings. Check the relevant terms before accepting an offer.
We may withhold or remove a promotion if an account does not meet its conditions or if we identify misuse. Promotional balances and related winnings may remain unavailable until applicable requirements are met.
Deposits and withdrawals
Payments must use a method held in your name, unless we state otherwise. Available methods, transaction limits and processing times are shown in the cashier and may vary. Your bank or payment provider may apply its own conditions or charges.
Withdrawals are subject to account and transaction checks. We may request further information before processing a payment, including documents relating to identity, payment ownership or the source of funds. A request may take longer while these checks are completed. You should keep your payment details current and contact support if a transaction appears delayed.
Disputes and responsible use
If you have a concern about your account, a transaction or our services, contact our support team with the relevant details. We will review the information and respond through the contact method associated with your account. Please allow us to investigate before submitting the same issue again.
Use account limits and time-out or self-exclusion options where available. If gambling is causing you concern, consider taking a break and seeking support from an appropriate service.
Changes to these terms
We may update these Terms and Conditions to reflect changes to our services, operating requirements or the way the platform works. The current version will be available on the platform. Where a change is significant, we will take reasonable steps to bring it to your attention. Continued use after updated terms take effect means you accept them. If you do not agree, stop using the services and contact us about your account.